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Volunteer Income Tax Assistance (VITA) Program

The VITA Program generally offers free tax preparation services to people who earn $54,000 or less and need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation to qualified individuals in local communities. They can inform taxpayers about special tax credits for which they may qualify such as Earned Income Tax Credit, Child Tax Credit, and Credit for the Elderly or the Disabled. VITA sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations. Most locations also offer free electronic filing.

Note: Volunteers are not trained to prepare tax forms that include business, rental, or partnership income.

For more information, visit the IRS VITA web page.

Three ways to file:

  1. In person at one of the three Star One VITA sites below. See a list of items to bring.
  2. Drop off at a Star One virtual VITA site below.
  3. Online - File instantly at

Star One VITA sites

Star One Credit Union Blossom Hill Branch
1090 Blossom Hill Road
San Jose
Wednesdays 4 pm - 7 pm
February 3rd - April 13th, 2016

Star One Credit Union Stevens Creek Branch
3136 Stevens Creek Blvd.
San Jose
Thursdays 4 pm - 7 pm
February 4th - April 14th, 2016

Star One Credit Union El Camino Branch
3903 El Camino Real
Palo Alto
Fridays  2:00 pm to 6:30 pm by appointment only
Text or call (650) 352-3791 or email to make an appointment
January 29th - April 15th, 2016

The number and email address are only used for appointments and not to get the status of activity at any of the locations.

What to bring to a Star One VITA site:

  • Photo ID
  • Social Security Card or ITIN letter and birthdates for all persons on your tax return
  • All applicable tax forms: W-2, W-2G, 1099R, 1099-MISC, 1095 (all forms), and 1099s (if any)
  • Proof of Bank Account and Routing Number if you would like Direct Deposit (such as a blank voided check)
  • Other income/expense information:
    • Total Tuition Fees and Expenses
    • Total Expenses Paid for Child/Day Care
    • Day Care Provider's Identifying Number (Social Security Number or Business EIN)
  • Amounts/Dates of estimated or other tax payments made, etc.
  • A copy of last year's federal and state returns, if available
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