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Changes to International Wire Transfers may affect you
Effective October 28, 2013, you may be affected by new legislation concerning the manner in which you send funds internationally:
 
  • Currency - Star One Credit Union will begin sending international funds in the receiving country’s currency unless the receiving account is specifically designated as a US Dollar account.
     
  • Detailed disclosures - Star One will provide disclosures to you before your wire is sent which include specific details such as the rate of conversion to the foreign country currency.
     
  • Wire cut off time - The new cut off time for submitting International Wires will be 1:00 PM Pacific Time.
     
  • 30-minute wait period - You will have a 30 minute waiting time before the wire is sent in case you wish to cancel.
How does this benefit you?
  • In general, the exchange rate is often better and your beneficiary may receive more funds.
  • Star One will not charge a “mark-up” fee unlike most other financial institutions.*
  • The rate will be “locked down” so no surprises will occur with subsequent rate changes.
    Star One is committed to member satisfaction as we continue to deliver wires on your behalf. Questions about the changes? Contact us at (408) 543-5202 or toll-free (866) 543-5202 and ask to speak to the Wire Department.
 
* Star One fees are subject to change.

 

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