Secret Password
Your Secret Password is used to identify you when you call Member Phone Services for help. You normally establish your Secret Password when you open your membership account.
Your Secret Password should not contain special symbols and can contain up to 18 alphanumeric characters.
All members are identified, using a variety of criteria, to ensure the security of account information. Your Secret Password is only one of the criteria that may be used.
If you do not have a Secret Password or would like to change it, please send a fax to (408) 543-5203 Attn: Account Services. Your signature on the request is required.