Touchtone Teller
Service Codes
The Touchtone Teller provides free automated access to accounts 24 hours a day, 7 days a week. You can make withdrawals, transfers, loan payments, and more. Call (408) 543-5202 or toll free (866) 543-5202 to access your account. If you don't have an access code yet, you can select one by calling our Phone Services Center at (408) 543-5202 or toll free (866) 543-5202.
Menu
81# Menu of the Touchtone Teller
Rates
51# Current Certificate and Savings Rates
52# Current Loan Rates
Balances
11# Savings Account Balance (01)
12# Checking Account Balance (02)
15# Specific Account Balance (Plus 2 digit Account Number)
16# Loan Balance (Plus 3 digit Loan Number)
Checks Paid
13# Last Checks Paid
14# Specific Check # Paid
Deposits
8# Last 3 Deposits
18# Dividends Credited
Check Withdrawal
31# Send Check to Home Address from Savings
34# Send Check to Home Address from Other Account
Transfers
21# Savings to Checking (01 to 02)**
22# Checking to Savings (02 to 01)
27# Account to Account (include 2 digit Account Numbers)
28# Loan to Account Transfer
29# Cross Member Transfer
Loan Payments
41# From Savings
42# From Checking
45# From Specific Account
Other
9# Last ATM or Electronic Withdrawal or Transfer
19# Interest Paid on Loan
20# To Access Another Member Account
66# Change Access Code
69# Card Activation
80# Repeat Last Response
*# Cancel Transaction
99# End Call
Note on Federal Regulation D: "Reg D" limits the number of electronic transfers you may make from a savings account during a calendar month to six (excluding loan and Visa payments). There is no limit on the number of electronic transfers you may make from your checking account. This applies to Scheduled & Recurring Transfers as well.
