Lost or Stolen Visa Credit or Debit Cards
What should I do if I discover an unauthorized transaction, or my card is lost or stolen?
Call us immediately at (408) 543-5202 or toll-free (866) 543-5202. If you are traveling internationally, call us collect at (408) 543-5202.
Star One representatives are available Monday through Friday from 7:00am to 11:00pm (PDT) and on weekends and mosy holidays from 9:00am to 5:00pm (PDT).
If you can't reach us call Visa collect at (410) 581-9994, toll free at (800) VISA-911, or visit Visa's Get Help Now page.
Call us immediately if your card has not been blocked. To learn more about disputing authorized or unauthorized charges click here, visit our "How to Dispute a Charge" page.
