Star One Credit Union
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Visa Credit Card Services & Resources


Lost or stolen card?

Call our call center us to speak with a Star One Phone Representative.  They are available from 7:00 am - 7:00 pm Monday through Friday, and on weekends and most holidays 9:00 am to 5:00 pm PST. If you are traveling internationally, please call us collect at (408) 543-5202.

If you can't reach us during our call center hours, call Visa collect at (410) 581-9994, toll free at (800) VISA-911, or visit Visa's Customer Assistance page. (Note Star One Credit Union may not be listed behind the "Contact your financial institution immediately" link.)


  • How much does carrying a balance on your credit card cost? Making the minimum payments on a $3,000 balance with an 18% APR will take 431 months to pay off and cost you $7,511.74 in interest. Use our Credit Card Payment Calculator to calculate your payments.
  • Need help choosing the right credit card? The Federal Reserve Board's "Choosing a Credit Card" walks you through the questions you should ask yourself about card offers and your own plans for credit card usage.
  • Learn more about our  Visa Debit and ATM Cards.
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