Star One Credit Union
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Zero liability with Star One means you're not responsible for unauthorized transactions

Shop anywhere risk-free

Your peace of mind and protection are important to Star One. We guarantee you won't be held responsible for fraudulent charges made with your Star One Visa Debit or Credit Card information provided you notify Star One of fraudulent transactions within a reasonable timeframe and have not acted negligently or fraudulently.

How it works

Shop worry-free

Use your Star One Visa Credit or Debit card to make purchases at millions of locations knowing you are protected from unauthorized use.

Regularly monitor your accounts through:

  • Online Banking
  • Mobile Banking
  • Monthly Statements

Report suspicious charges & receive quick resolution and provisional credit(s)

*Report any fraudulent charge(s) promptly by contacting Star One.

*Log into Online Banking and access the online form titled “Cardholder Dispute Form Fraud” or contact a Star One Phone Representative who can assist you through the dispute process. Provisional credits for unauthorized transactions are generally posted within one business day from the receipt date of your claim.

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