Courtesy Pay Request
This form outlines information about Courtesy Pay and your election to opt in or opt out of this service.
Form Instructions
Please complete, print, sign, date and mail this application to:
Star One Credit Union
Attn: Account Services
P.O. Box 3643
Sunnyvale CA 94088-3643
OR call us OR complete and deliver this form to one of our branches
Star One automatically qualifies members for Courtesy Pay when we make a decision to pay or not pay an item. If you do not qualify for Courtesy Pay or opt out of this service, Star One will return your item if there are insufficient funds. Courtesy Pay qualifications include: you must be the primary member on an account, you must have a FICO score of 600 or more, no delinquent Star One loans, be age 18 or older and no sole proprietorship accounts are eligible. This form outlines information about Courtesy Pay and your election to opt in or opt out of this service.
An overdraft occurs when you do not have enough money in your account to cover a transaction, but as a service to you we pay it anyway. We can cover your overdrafts in two different ways.
- If you do not qualify or opt-out of Courtesy Pay, we will return your item if there are insufficient funds.
- We have standard overdraft practices that come with your account. This notice explains our standard overdraft practices, which are also set forth in our Membership and Account Agreement.
- We also have other available overdraft coverage, such as a link to a savings account, to a Visa account and to a line of credit, which are less expensive than our Courtesy Pay overdraft practices. To learn more, click here for information on our overdraft coverage plans.
We authorize and pay overdrafts for the following types of transactions unless you ask us not to:
- Debit card & point of sale transactions
- Checks drawn against your checking
- Automatic bill payments
- ACH transactions
We may pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be returned or declined.
Yes, if you have not been previously qualified for Courtesy Pay, first opt in to Courtesy Pay (#1 below) and then opt in to the Debit Card option (#2 below) to ensure your every day debit card transactions receive the same overdraft coverage as your checks and other items.
Under our standard overdraft practices:
- There is no charge each time we transfer from your savings account to cover an item(s).
- We will charge you a fee of $15.00 each time we overdraft (Courtesy Pay) your account to pay an item(s).
- There is no limit on the total fees per day we can charge you for overdrawing your account.
Note: We do not authorize and pay overdrafts caused by everyday debit card transactions without an opt in authorization.
Please tell us if you want to keep debit-card overdraft coverage on your checking account(s). To keep your Courtesy Pay for everyday debit-card transactions, you must opt in using one of the following methods:
- Complete this form and fax (408-543-5203) or mail to Star One Credit Union, PO Box 3643, CA 94088-3643
- Complete our Courtesy Pay Request form in Online Banking (behind the Online Forms tab)
- Call us
- Complete and deliver this form to one of our branches
Your Options
Please note that you may reinstate or revoke your opt-in decision at any time.
#1. Opt in to Courtesy Pay (for non-debit-card transactions)
I authorize Star One to pay overdrafts on checks, bill payments and ACH transactions drawn on my account. This opt in request covers the Star One Checking Accounts as shown below.
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(Note: To opt in to everyday Debit Card coverage continue to option #2.)
#2. Opt in to everyday debit-card overdrafts
I authorize Star One to pay overdrafts on everyday Debit Card transactions drawn on my account. This opt in request covers all my Star One Checking Accounts as shown below.
| Member Number: | |
| Member Number: | |
| Member Number: | |
| Member Number: |
#3. Opt out of Courtesy Pay
I do not authorize Star One to pay overdrafts on checks, bill payments, ACH transactions and everyday debit card transactions that are drawn on my account. This opt out request covers all my Star One Checking Accounts as listed below.
| Member Number: | |
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| ___________________________________________ Print Name |
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| ___________________________________________ Authorized Signature |
_______________________ Date |