Courtesy Pay Request
This form outlines information about Courtesy Pay and your election to opt in or opt out of this service.
Form Instructions
To submit this form electronically, log into Online Banking and select "Courtesy Pay Request" in the "Forms" area.
Please complete, print, sign, date and mail this application to:
Star One Credit Union
Attn: Account Services
P.O. Box 3643
Sunnyvale CA 94088-3643
Star One automatically qualifies members for Courtesy Pay when we make a decision to pay or not pay an item. If you do not qualify for Courtesy Pay or opt out of this service, Star One will return your item if there are insufficient funds.
Courtesy Pay requirements:
- you must be the primary member on an account
- you must have a FICO score of 600 or more
- you must have no delinquent Star One loans
- you must be age 18 or older
- no sole proprietorship accounts are eligible
An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. Overdrafts will be determined based on the available balance in your checking account at the time a check or item is presented. Your available balance may be lower than your actual balance due to funds held for debit card transactions you have authorized and deposited checks held pursuant to our funds availability policy. If the available balance in your account is less than the transaction amount of the check or item presented, the item will be considered an overdraft and may be returned or declined.
We can cover your overdrafts in two different ways:
- We have standard overdraft practices that come with your account. This notice explains our standard overdraft practices, which are also set forth in our Membership and Account Agreement.
- We also offer overdraft protection plans, such as a link to a savings account, to a Visa account and to a line of credit, which may be less expensive than our Courtesy Pay standard overdraft practices. Learn more about our overdraft coverage plans.
If you do not qualify or opt-out of Courtesy pay and there are insufficient funds, we will return your item.
We do authorize and pay overdrafts for the following types of transactions unless you ask us not to:
- Debit card & point of sale transactions
- Checks drawn against your checking and other transactions made using your checking account number
- Recurring automatic bill payments authorized against your debit card
- ACH transactions
The Credit Union pays overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be returned or declined.
We do not authorize and pay overdrafts for the following types of transactions unless you ask us to (Opt-in):
- ATM Transactions
- Debit Card Transactions
Yes, if you have not been previously qualified for Courtesy Pay, first opt in to Courtesy Pay (option #1) and then opt in to the Debit Card option (option #2) to ensure your everyday debit-card transactions receive the same overdraft coverage as your checks and other items.
- There is no charge each time we transfer from your savings account to cover an item(s).
- We will charge you a Courtesy Pay fee of $15.00 each time we pay an overdraft (Courtesy Pay).
- We limit the total fees for overdrawing your account to $45 per day.
- There is NO fee to keep the overdraft protection service on your account.
- There is NO fee if you never use it.
If you want us to authorize and pay overdrafts on ATM and everyday debit card transactions on your checking account, you must opt-in by using one of the following methods:
- Complete our Courtesy Pay Request form in the Forms area of Online Banking
- Complete the form and fax (408-543-5203) or mail to Star One Credit Union, PO Box 3643, CA 94088-3643
- Complete and deliver the form to one of our branches
- Call us