For banking by telephone, to find an ATM, or to speak to a Star One phone representative for assistance with this website, please call us at 866-543-5202 or 408-543-5202.
Star One Mobile App

Star One Mobile Banking
It's free and secure to use!

Get the Star One Mobile Banking app for your device.
It's free, intuitive, safe and secure to use!

View
Skip navigation

Visa Account Updater

Star One is here to help with the Visa® Account Updater service

Star One members who use their Star One Visa Credit or Debit Card for automatic or recurring payments can now take advantage of Visa Account Updater (VAU).
Visa will automatically and securely send your updated card number and expiration date to participating VAU merchants that you have pre-authorized recurring payments with when your credit or debit card is renewed or reissued.

Benefits of using VAU

  • Reduces the chance of your payment being disrupted due to out-of-date card information
  • Less chance of interrupted service from merchants who participate in VAU

How it works

When your card is renewed or replaced with a new number for any reason, Visa will automatically update your new card information directly to participating merchants.

 

How do I opt out of the VAU service?

Your card is already enrolled in the service and will update with participating merchants. If, however you do not want your card information to update automatically and would like to manage this process yourself, you can opt out.

If you would like to opt out of VAU, please contact us at (408)543-5202 or toll-free at (866)543-5202. You may also complete the electronic form through Online Banking.

How do I know if a merchant participates?

Not all merchants you have recurring transactions with may participate in VAU.
Please contact the merchant directly to verify participation in VAU. Note that merchant participation may change at the discretion of the merchant.