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Volunteer Income Tax Assistance (VITA) Program

Free tax preparation services to people who earn $54,000 or less.

The VITA Program generally offers free tax preparation services to taxpayers who earn $54,000 or less and need assistance in preparing their own tax returns.

IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. They can inform taxpayers about special tax credits for which they may qualify such as Earned Income Tax Credit, Child Tax Credit, and Credit for the Elderly or the Disabled.

VITA sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations.

Volunteers are not trained to prepare tax forms that include business, rental or partnership income.

For more information, visit the IRS VITA web page.


Three ways to file

  1. In person at one of the three Star One VITA sites. See list below of items to bring.
  2. Drop off at a Star One virtual VITA site. See list below of items to bring.
  3. Online—file instantly at


  • Photo ID
  • Social Security Card or ITIN letter and birthdates for all persons on your tax return
  • All applicable tax forms: W-2, W-2G, 1099R, 1099-MISC, 1095 (all forms), and 1099s (if any), and health coverage statements
  • Health insurance exemption certificates
  • Proof of Bank Account and Routing Number if you would like Direct Deposit (such as a blank voided check)
  • Other income/expense information:
    • Total Tuition Fees and Expenses
    • Total Expenses Paid for Child/Day Care
    • Day Care Provider's Identifying Number (Social Security Number or Business EIN)
  • Amounts/Dates of estimated or other tax payments made, etc.
  • A copy of last year's federal and state returns, if available


Star One Credit Union Blossom Hill Branch
1090 Blossom Hill Road
San Jose
Wednesdays 4 p.m.-7 p.m.
January 31-April 11, 2018

Star One Credit Union Stevens Creek Branch
3136 Stevens Creek Blvd.
San Jose
Thursdays 4 p.m.-7 p.m.
February 1-April 12, 2018

Star One Credit Union El Camino Branch
3903 El Camino Real
Palo Alto
Fridays 2 p.m.-6 p.m.
February 2-April 13, 2018