Meet with a Star One representative
Video and phone appointments
Meet with a Star One Virtual Branch representative on your computer or smartphone—from wherever you might be.
Most services are available without visiting a Star One branch—open new accounts, have a personal consultation, apply for loans, and more.
Contact Center regular hours
- Monday-Friday: 7 AM-7 PM PT
- Saturday-Sunday: 9 AM-5 PM PT
Contact Center holiday hours
Contact Center closed on these holidays:
- Independence Day
- Thanksgiving Day
- Christmas Day
- New Year's Day
Contact Center holidays with special hours:
- Day before Thanksgiving: 7 AM-6 PM PT
- Day after Thanksgiving: 9 AM-5 PM PT
- New Year's Eve: 7 AM-5 PM PT
- Christmas Eve and other holidays: 9 AM-5 PM PT
Our Shared Branch call center handles after-hours calls and can assist you with general questions and basic transactions.
Fax: (408) 543-5203
Mailing address: P.O. Box 3643
Sunnyvale, CA 94088-3643
Use our Locator to find ATMs, CO-OP ATMs (including 7-Eleven stores) and Shared Branches.
Contact us using our web form
Sign in to our Secure Email Message Center
Email message center
Branch locations & hours
10991 N. De Anza Blvd.
Cupertino, CA 95014
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, east side of building/24 hours
3136 Stevens Creek Blvd.
San Jose, CA 95117
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
2 ATMs, east side of building/24 hours
1090 Blossom Hill Rd.
San Jose, CA 95123
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
2 ATMs, east side of building/24 hours
14411 Big Basin Way
Saratoga, CA 95070
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: 9 AM–2 PM
- Sun: Closed
1 ATM, 24 hours
1080 Enterprise Way, Suite 150
Sunnyvale, CA 94089
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, west side of building/24 hours
495 S. San Antonio Rd.
Los Altos, CA 94022
408-543-5202
- Mon, Tue, Thur: 9 AM–5 PM
- Wed: 10 AM–5 PM
- Fri: 9 AM–6 PM
- Sat: Closed
- Sun: Closed
2 ATMs, 24 hours
1306 Bordeaux Drive
Sunnyvale, CA 94089
408-543-5202
(ATM only, no teller or branch services)
1 ATM, southeast corner of building/24 hours
2026 Holidays—Star One branches will be closed
- Friday, June 19: Juneteenth Day
- Saturday, July 4th: Independence Day
- Monday, September 7: Labor Day
- Monday, October 12: Columbus Day
- Wednesday, November 11: Veterans Day
- Thursday, November 26: Thanksgiving Day
- Friday, November 27: Day After Thanksgiving Day
- Friday, December 25: Christmas Day