Star One Credit Union is committed to providing a website that is accessible to all members, including individuals with disabilities.
Accessibility Standards
Star One Credit Union strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines provide standards for making web content more accessible to people with visual, auditory, motor, speech, cognitive, and neurological disabilities.
Platform and Technical Approach
This website is built using the Kentico digital experience platform. Accessibility considerations are incorporated into our use of Kentico templates, components, content structures, and authoring tools to support:
- Semantic HTML and meaningful page structure
- Proper labeling of form fields and interactive elements
- Consistent navigation and predictable user interactions
- Compatibility with assistive technologies and modern browsers
Third-Party Content and Integrations
Certain features or content on this website may be provided by third-party vendors or integrated services. We work with those vendors to achieve our accessibility goals. Users experiencing accessibility barriers with third-party content are encouraged to contact Star One Credit Union so we can work with the relevant vendor to address the issue.
Assistance
If you encounter difficulty accessing any part of our site or require assistance, please contact us using one of the methods below:
- Phone: (866) 543-5202 or (408) 543-5202
- Email: service@starone.org
- Mail: P.O. Box 3643, Sunnyvale, CA 94088-3643
We will make reasonable efforts to respond promptly and to provide information or services in an accessible format upon request.
Statement Review
This Accessibility Statement was last reviewed on February 5, 2026.