For banking by telephone, to find an ATM, or to speak to a Star One phone representative for assistance with this website, please call us at 866-543-5202 or 408-543-5202.
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How you can bank with Star One 24/7 without coming into the branch


Deposit checks with your smart phone

Download the Star One Mobile App and deposit checks instantly with Mobile Deposit. Star One Mobile App also allows you to pay bills, transfer funds between your Star One accounts, loans, and other members, and more.

Learn more about Mobile Banking and check deposit.

Withdraw cash at CO-OP and Star One ATMs

With nearly 30,000 ATMs in the CO-OP Network and at 7-Eleven stores, you can withdraw up to $1,000 cash per day per card using an ATM near you.

Find an ATM now.

Access your accounts securely with Online Banking

Online and Mobile Banking provides instant access to all your Star One accounts and offers many of the services that you receive at the branches by enabling you to do it yourself or by simply completing a form.

With Online Banking, you can order checks, place a stop payment, submit a travel notification and view your online statements and tax forms, and more.

Learn more about Online Banking.

Access your accounts securely with Touchtone Teller

Call (408) 543-5202 or toll-free (866) 543-5202 to access Touchtone Teller, and you can make withdrawals, transfers, loan payments, plus activate your Visa cards, and more. If you don't have an access code, please call us so we can provide you with one.

Apply for loans online, 24/7

Applying online for an auto loan, mortgage loan, or even a student loan is easy, and in some cases, you can get a decision in just minutes.

Log into Online Banking or Mobile Banking and click Apply for Loans. Or, browse our applications and forms.

While shopping in-person for essential goods

Use Apple Pay, Google Pay or Samsung Pay on your smartphone wherever they're supported, and minimize your contact with credit-card readers at the checkout!

Simply hold your phone up to the card reader and your Star One Visa card information is transmitted securely. What's more, at many stores, no signature is needed, further reducing your contact.

Have other questions?

You can reach our Star One Phone Representatives Monday-Friday from 7am to 7pm PT at (408) 543-5202 or toll-free at (866) 543-5202.

Get more contact information here.



Scam and Fraud Alert

Remember that Star One employees will NEVER call you to verify or ask for your personal information.

Providing your personal information, such as card PINS, online banking credentials or one-time passcodes, to anyone may make YOU RESPONSIBLE for any fraudulent activity that happens on your Star One accounts.

Learn about recent scams reported by Star One members.