For banking by telephone, to find an ATM, or to speak to a Star One phone representative for assistance with this website, please call us at 866-543-5202 or 408-543-5202.
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Find an ATM or Location

Choose from nearly 30,000 surcharge-free ATMs in the CO-OP network (some accept deposits), plus Star One branch locations and Shared Branches.

  • $1,000 cash withdrawal limit per day per card
  • Get refunded up to $20 per month in ATM surcharge fees with Rewards Checking
  • Star One charges no foreign-transaction fee, but a foreign ATM may charge its own fee

For in-person transactions at a non-Star One Shared Branch, please contact the Shared Branch to ensure that services are being offered during COVID-19.


Effective January 10, 2022, for the health and safety of our members and our employees, the following changes apply to all Star One Branches:

Phone appointments are available for questions pertaining to New Membership, Consumer Loan, Real Estate, and Individual Retirement Account (IRA) applications. To set up a Phone Branch appointment, please email appointments@starone.org and include the following:

  • Your name
  • Your best contact information
  • Date and time you would like your phone appointment

A Star One representative will contact you during normal business hours to confirm the appointment or provide you with other options. You may also call us directly at 408-543-5202 to make an appointment.

We are experiencing longer wait times and we thank you for your patience. We remain committed to serving you and thank you for your understanding during this time.


Text us!
Text your zip code to 91989 to find surcharge-free ATMs near you.