With the Touchtone Teller, you can make withdrawals, transfers, loan payments, activate your Visa cards, and more.

Call (408) 543-5202 or toll-free (866) 543-5202 to access your account.

If you don't have an access code, please call us so we can provide you with one.

Touchtone Teller Call Flow

  • Press the * key to return to the Previous Menu (from all menus).
  • To disconnect, hang up.
  • The system will only allow three (3) invalid attempts; then your call will be terminated. The Touchtone Teller system does not lock you out. Just call back and try again.
  • If you do not respond to any menu selections, the menu will repeat after ten seconds.

Touchtone Teller Help

  • To access Touchtone Teller, call (408) 543-5202 or (866) 543-5202 (toll-free).
  • Choose Option 1 from the main Star One Credit Union greeting.
  • Enter your Member Number followed by the # key
  • Enter your Access Code followed by the # key & follow the prompts. (Please note that your Access Code is between 4-8 digits long).