Use this form to dispute transactions for various reasons.
To submit this form online, log into Online Banking and locate the form in the "Online Forms" drop-down menu.
Click on the button that describes your situation. Additional information may be requested. You must complete all required fields shown beneath your question.
Complete, print and sign this form, then mail, deliver, or fax it to:
Star One Credit Union
P.O. Box 3643
Sunnyvale CA 94088-3643
Attn: Card Services
Fax: (408) 543-5203
If you have any questions or concerns, call us and ask to speak with our Card Services Department.
A letter from our President—we apologize for the inconvenience you experienced when accessing the new Online and Mobile Banking systems.
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