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Meet with a Star One Representative

Video and Phone Appointments


Meet with a Star One Virtual Branch representative on your computer or smartphone—from wherever you might be.

Most services are available without visiting a Star One branch—open new accounts, have a personal consultation, apply for loans, and more.

Make a Video Appointment
Make a Phone Appointment
Make An In-Person Appointment

Call Us

Toll-free at (866) 543-5202 or (408) 543-5202.

Regular Call Center Hours

  • Monday-Friday: 7 AM-7 PM PT
  • Saturday-Sunday: 9 AM-5 PM PT

Holiday Call Center Hours

  • Christmas, New Year's and Thanksgiving: closed
  • Day before Thanksgiving: 7 AM-6 PM PT
  • Day after Thanksgiving: 9 AM-5 PM PT
  • New Year's Eve: 7 AM-5 PM PT
  • Christmas Eve and other holidays: 9 AM-5 PM PT

Our Shared Branch call center handles after-hours calls and can assist you with general questions and basic transactions.

Fax: (408) 543-5203
Mailing address: P.O. Box 3643
Sunnyvale, CA 94088-3643

Set up a Video or Phone Appointment, and we bring Star One's Virtual Branch to your computer or smartphone.You can also contact us by chat, phone or email.

Contact us using our web form

Sign in to our Secure Email Message Center

Email message center

Branch Locations & Hours

De Anza Branch 

10991 N. De Anza Blvd.

Cupertino, CA 95014
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: Closed
  • Sun: Closed

2 ATMs, east side of building/24 hours

Stevens Creek Branch

3136 Stevens Creek Blvd.

San Jose, CA 95117
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: 9 AM–2 PM
  • Sun: Closed

2 ATMs, east side of building/24 hours

Blossom Hill Branch

1090 Blossom Hill Rd.

San Jose, CA 95123
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: 9 AM–2 PM
  • Sun: Closed

2 ATMs, east side of building/24 hours

Big Basin Branch

14411 Big Basin Way
Saratoga, CA 95070
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: 9 AM–2 PM
  • Sun: Closed

1 ATM, 24 hours

Enterprise Way Branch

1080 Enterprise Way, Suite 150
Sunnyvale, CA 94089
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: Closed
  • Sun: Closed

2 ATMs, west side of building/24 hours

San Antonio Branch

495 S. San Antonio Rd.
Los Altos, CA 94022
408-543-5202

  • Mon, Tue, Thur: 9 AM–5 PM
  • Wed: 10 AM–5 PM
  • Fri: 9 AM–6 PM
  • Sat: Closed
  • Sun: Closed

2 ATMs, 24 hours

Administration Building

1306 Bordeaux Drive
Sunnyvale, CA 94089
408-543-5202

(ATM only, no teller or branch services)

1 ATM, southeast corner of building/24 hours

2025 Holidays—Star One branches will be closed

  • Tuesday, November 11: Veterans Day
  • Thursday, November 27: Thanksgiving Day
  • Friday, November 28: Day after Thanksgiving Day
  • Thursday, December 25: Christmas Day
Membership

We have interest in your interest

As a not-for-profit organization, we put the interest of our members first. 

5-Star Rating for 25 years

At Star One, you’re not just opening an account—you’re unlocking a better way to bank. With consistently low loan rates, higher savings returns, and support that actually supports, we’re here to make your financial life feel less like work.

Join Star One