As a member of Star One Credit Union, you are part of one of Silicon Valley's largest, member-owned financial institutions.
As a member of Star One Credit Union, you are part of one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 106,000 members worldwide. With assets over $8 billion, Star One is ranked tenth in total assets among nearly 6,500 credit unions nationally.
As a member-owned financial institution, we are focused on providing long-term financial solutions to all of our members. As a result, we are able to return our profits back to you in the form of money-saving benefits, including:
Our mission is to improve each member's life by delivering valuable financial services.
The employees, Board and Volunteers of Star One recognize the importance of contributing to the communities we serve and being a strong corporate citizen.
Star One works directly and indirectly with many different organizations throughout Santa Clara County to support and provide resources. Through direct financial support and other in-kind contributions to worthwhile organizations and by participating in local public service activities, Star One is an active partner with many organizations throughout Santa Clara County.
The credit union community is unique. Member owned and operated, only credit union members may volunteer to become a part of the Board of Directors or Supervisory Committee. This volunteer structure sets us apart from other types of financial institutions, and helps to ensure the financial stability and soundness of the credit union. Board and Supervisory Committee members commit a significant amount of personal time and effort to ensure the continued success of Star One, and are the embodiment of dedication and hard work.
Star One's Board of Directors is comprised of nine members. Directors are responsible to oversee and direct the corporate activities. Board Members are elected by Star One Credit Union members at our Annual Meeting and serve staggered three-year terms as volunteers. Many of our Board members have long-term relationships with the credit union as members and have held various positions on the Board and/or Supervisory Committee.
Star One's Supervisory Committees' primary responsibility is to assure that the credit union operates in accordance with the rules and regulations set forth by the National Credit Union Administration (NCUA) and Department of Business Oversight (DBO) in addition to other regulators, that internal controls are established and effectively maintained, and that the Board of Directors' plans, policies and procedures are properly administered. The committee helps to protect the interests of Star One members by ensuring that the credit union operates in a safe and sound manner. Supervisory Committee members are also elected by members and serve three-year terms.
Star One Credit Union has Board/Supervisory Committee Associate members. The Board of Directors approves Associate members for a one-year period. Associate members provide a pool of potential Board or Supervisory Committee members for consideration at a later date.
Our mission is to improve each member's life by delivering valuable financial services.
Star One's Board of Directors
Star One's Supervisory Committee
Board/Supervisory Committee Associates
Star One Credit Union
Consolidated Financial Statement as of FEBRUARY 28, 2019
|TOTAL LOANS, RECEIVABLES AND CASH||$ 4,374,610,723|
|TOTAL NET INVESTMENTS||$ 4,107,709,632|
|TOTAL OTHER ASSETS||$ 123,062,925|
|TOTAL ASSETS||$ 8,605,383,279|
|TOTAL LIABILITIES||$ 644,030,052|
|TOTAL DEPOSITS||$ 6,960,658,136|
|TOTAL NET EQUITY||$ 1,000,695,092|
|TOTAL LIABILITIES, DEPOSITS & EQUITY||$ 8,605,383,279|
More complete financial reports are available for prior quarterly periods at the NCUA website. The Star One charter number is 68465; it is used to access NCUA reports.
Star One Credit Union (and other federally insured credit unions) file a periodic call report with the National Credit Union Administration (NCUA). The National Credit Union Share Insurance Fund (NCUSIF) is the federal fund created by Congress in 1970 to insure member's deposits in credit unions. Administered by the NCUA, the NCUSIF is backed by the "full faith and credit" of the U.S. Government.
At the NCUA website, you can select their link to "Research a Credit Union (Find a Credit Union)" Follow the links to "Go To Research a Credit Union" This will allow you to view Call Reports or Financial Performance Reports (FPR) online.
You can also select the NCUA website link to "Financial Performance Reports". This will allow you to view online a 2-page FPR summary for a credit union. One page is the Financial Summary and one page is the Ratio Analysis.
As of the period ending June 30, 2018, Star One received its 112th consecutive quarter of superior (5 star) performance from Bauerfinancial Inc. You can learn more about Star One's, and other Credit Union's "Star Ratings," on the Bauerfinancial Inc site.
The Star One family of staff, friends, volunteers, and members are involved in many different events that support organizations throughout the Silicon Valley. From local walking events that raise money to support walking trails and health-related events, to helping homeless and underprivileged families, the Star One team remains committed to helping others.
2017 Team Community Events
Chamber of Commerce Support
Management staff supports and participates in nine Chamber of Commerce's within Santa Clara County by attending after hours networking mixers, business expos and events on a monthly basis.
Since 2008, Star One has sponsored and hosted the "Business Day" class for Leadership Sunnyvale. Leadership Sunnyvale provides participants in the Sunnyvale community the tools, knowledge and relationships to make a difference in their community. They learn how local governments and non-profits work together to provide essential services and leadership to their citizens. They are supported through an alliance of civic, educational, business and government organizations within the Silicon Valley region.
Star One contributes to many different organizations throughout Santa Clara County. We look for organizations that work to improve the lives of people throughout our service area.
From the young to the young at heart, Star One is helping to make the communities we serve a better place to live and work. Through our Elder Financial Abuse Program to our Internship Program for the young adults just starting out, Star One provides resources and support for a wide array of programs and services. With government funding being reduced in many areas throughout Santa Clara County and cities we serve, there is a real need for companies like Star One to step in and assist families.
Financial Education Program
Star One is sponsoring Everfi's financial education program in five local high schools in Santa Clara County. Everfi is an award-winning, web-based course that uses video, animations, 3-D gaming, avatars and social networking to bring financial concepts to life for today's digital generation. Course curriculum aligns with both state and national financial literacy standards and Common Core State Math Standards. The Financial Education Program will provide valuable knowledge and skills to help high school students develop a secure financial future from nine interactive modules: Savings, Banking, Payment Types, Credit Scores, Higher Education, Renting vs. Owning, Insurance & Taxes, Consumer Protection, & Investing.
Elder Financial Abuse Prevention
With the explosion of our elderly population, experts are calling elder financial abuse "the crime of the 21st century" As a result, Star One has joined the fight to protect our aging members. Working closely with the Santa Clara County Department of Aging and Adult Protective Services (APS) for years, Star One became a role model for other institutions in reporting suspected and known elder financial abuse. Star One is an active supporter of the Elder Financial Prevention Network (EFPN) dedicated to the prevention of elder financial abuse through community education, public awareness campaigns and professional training. As a result of such efforts, financial crimes have been averted, saving potential victims hundreds of thousands of dollars.
Star One's Beneficiary and Retiree Services (BRS) Team
For over 25 years, Star One's Beneficiary and Retiree Services Team has been committed to providing service and assistance to survivors and beneficiaries of deceased members. Over the years, the group's efforts have expanded to include educating members, staff and the community about early detection, prevention and dealing with suspected or known elder financial abuse. Star One has sponsored no-cost workshops on Identity Theft Prevention for local seniors, their families and caretakers.
Star One's Internship Program is another example of Star One's support within its local community. The program provides a valuable opportunity for higher education students to complement their formal education with practical, career related experience.
IRS VITA Program
Since 2008 Star One has committed resources and personnel providing office space, equipment and marketing materials to support the Volunteer Income Tax Assistance Program offered through the Internal Revenue Service. In support of the program, the Credit Union makes available staff and several of its branches to provide free tax assistance to those with low-to-moderate income who are unable to file their own tax returns. Members have also volunteered to train with the IRS to assist in this important program. Since Star One began participating in the program, the number of completed filed applications per year has consistently exceeded target goals established by the IRS.
Student Loan Program
In 2008 Star One began offering private student loans to help fill the gap caused by lenders discontinuing their programs. The low-rate, no-fee program has been well received by members, evidenced by strong loan growth since the program launch. Star One offers private student loans to both undergraduate and graduate students.
Let us help you navigate the sometimes-difficult decisions associated with managing and building a strong financial base of knowledge!
Star One sponsors many types of workshops throughout the year from financial success and budgeting to planning for college and retirement.
The workshops are free to members and non-members. Registration is required.
Star One ranked #1 by the Credit Union National Association five years in a row
Once again, the Credit Union National Association (CUNA) honored Star One with the Member Benefits Performance Award for providing the highest direct financial benefits to its members.
CUNA estimated that Star One provides $106,082,423 in direct financial benefits to its members during the twelve months ending June 2018. These benefits are equivalent to $2,187, the highest benefits ever reported, per member household. CUNA also added, since these benefits are calculated as averages, loyal members who use the credit union extensively often receive total financial benefits that are much greater than these averages.
We strive to deliver more valuable services to you every day. Thank you for the opportunity to let us serve your financial needs.
Through consistent hard work and persistent focus on helping members and the communities we serve, Star One has received many prestigious awards over the years. Our awards range from financial safety and soundness to community involvement. By providing sound financial services that improve the lives of our members, working to be a strong corporate citizen and contributing to local organizations, Star One is helping to make Santa Clara County a better place to live, work and play.
Forbes listed Star One as one of the Top Credit Union
Forbes published their first Best Banks and Credit Unions in Every State list and included Star One as one of the top credit unions.
The list recognized 145 of the 5,750 credit unions in the United States for member satisfaction, willingness to recommend, trust, terms and conditions, branch services, digital services and financial advice. The list is based on opinion surveys of 25,000 members/customers on their current and former banking relationships.
Corporate Philanthropists Award 2014-2018
For the fourth consecutive year, Star One was recognized as one of the 50 leading supporters of Silicon Valley’s nonprofit organizations. Star One received the 2018 Corporate Philanthropists Award at the Silicon Valley Business Journal’s Corporate Philanthropic Awards dinner.
Star One Credit Union is proud to be affiliated with the surrounding community. In addition to providing quality financial products and services to members who live, work or attend school in the area, Star One makes a commitment each year to be a positive force through sponsorships, volunteerism and donations to various programs and organizations.
Star One and its employees directly contribute time, money, and in-kind donations to programs like the Alzheimer's Association, Autism Speaks, Second Harvest Food Bank, Cake4Kids, Family Giving Tree, The Health Trust Meals On Wheels, Hope Services, Lucile Packard Children’s Fund, Marine Toys for Tots Foundation, Silicon Valley Faces, Humane Society Silicon Valley and so much more.
Bauer Financial, Inc.
Star One was recognized by Bauer Financial, Inc. and awarded "Superior," their highest rating, for over 112 consecutive quarters.
The nation's leading independent bank and credit union rating and research firm, has been analyzing and reporting on the financial condition of the nation's banking industry since 1983. Financial institutions cannot pay for ratings, and cannot avoid being evaluated by Bauer Financial, Inc. www.bauerfinancial.com
IDC Financial Publishing, Inc. "Superior"
Star One was awarded the highest financial rating by IDC Financial Publishing, Inc.
IDC ranks credit unions using its proprietary methodology and regulatory reports submitted to the federal government. The "Credit Union Financial Profiles" identifies several financial ratios, assigns a weight factor to each based on its relative importance to the health of the institution, and then combines the overall view into a numeric summary rank. IDC has a remarkable track record of being able to identify deteriorating or improving performance many months, and sometimes years, before it becomes apparent to less-sophisticated ranking companies. www.idcfp.com
Weiss Ratings "Excellent"
Star One received the highest financial rating of A+ by Weiss Ratings.
For more than 20 years, Weiss Ratings has had an unparalleled track record warning of the weaknesses of hundreds of insurance companies and financial institutions that subsequently failed. Weiss Ratings strives for fairness and objectivity in its ratings and analyses, ensuring that each company receives the rating that most accurately depicts its ability to deal with severe economic adversity. Weiss Ratings accepts no payments for its ratings from rated institutions. www.weissratings.com
Visionary Leadership Award
At the 6th Annual Call to Action Conference of the Elder Financial Protection Network (EFPN) held in 2009, Star One Credit Union was conferred the Visionary Leadership Award for its ongoing efforts to protect the aged from financial abuse. Following receipt of the award, Star One's President & CEO Rick Heldebrant noted, "Star One Credit Union remains committed to raising awareness within our community about elder financial abuse. Our commitment to this imperative is especially relevant given the current economic environment. We believe education and awareness leads to prevention and are powerful tools in the fight against this crime. As a Credit Union we value our unique position within the community we serve and take seriously our commitment to educate others on ways to avoid financial exploitation and loss." Star One remains an active supporter of EFPN's dedication to the prevention of elder financial abuse through community education, public awareness campaigns and professional training.
Arts Council Silicon Valley awarded Star One Credit Union an ABBY Award at the 2008 Silicon Valley Arts & Business Awards Luncheon for our Small Business Support.
Star One was nominated by American Musical Theatre, San Jose (AMTSJ) for sustained general operating funds and for fully funding AMTSJ's High School HONORS, the Company's program for training and mentoring young musical theatre performers and technicians.
Operation Care & Comfort
Rick Heldebrant, President and CEO of Star One Credit Union, accepted on behalf of Star One an American Flag that was flown over A1 Faw Palace, Camp Victory, Baghdad, Iraq during "Operation New Dawn" in 2010. The American Flag was given in recognition for Star One's commitment and dedication to the service men & women of United States forces - Iraq. On behalf of the Soldiers, Sailors, Airmen, & Marines they thanked Star One for their continued support of the troops.
The Lockheed Missile Employees Federal Credit Union was chartered in October 1956 to serve employees of the new Lockheed Missiles and Space Division in Sunnyvale, California. Our doors opened in January 1957 when 1,350 member accounts were transferred from the Lockheed Aircraft Employees Federal Credit Union in Burbank.
Today, Star One Credit Union is a full-service financial institution with assets exceeding 8 billion and more than 106,000 members.
The information contained in the Star One Credit Union web site is intended to summarize our products and services. It is not a complete disclosure of all terms and conditions. For complete information and disclosure please contact Star One Credit Union directly.