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View our quarterly newsletter, statement reminders, free workshop announcements, and more.

Exclusive TSA Pre✔® enrollment event

Each cardholder on a Star One Visa Signature Card account is entitled to a five-year TSA Pre✔® or Global Entry membership.

Star One Visa Signature cardholders wishing to apply for TSA Pre✔® are invited to the Stevens Creek or Blossom Hill branch on November 5, 6 or 8 for in-person verification and to provide fingerprints for a background check.

A limited number of appointments is available—book your TSA Pre✔® enrollment appointment now!


Read our Fall Newsletter!

Fall has arrived and our new newsletter is now online.


Free Educational Workshops

Cyber Security Awareness

This workshop will raise member awareness about the importance of personal cyber security while performing various activities on the Internet. Members will learn recent cyber fraud trends and events as well as obtain various tools, resources and best security practices to stay safe online.

October 17, 2018, 6:00p.m. - 7:30p.m.
Blossom Hill branch, San Jose, CA
Register now by email.

October 20, 2018, 10:00a.m. - 11:30a.m.
Administration building, Sunnyvale, CA
Register now by email.


Star One ranked #1 by the Credit Union National Association five years in a row!

Once again, the Credit Union National Association (CUNA) honored Star One with the Member Benefits Performance Award for providing the highest direct financial benefits to its members.

CUNA estimated that Star One provides $106,082,423 in direct financial benefits to its members during the twelve months ending June 2018. These benefits are equivalent to $2,187, the highest benefits ever reported, per member household. CUNA also added, since these benefits are calculated as averages, loyal members who use the credit union extensively often receive total financial benefits that are much greater than these averages.

We strive to deliver more valuable services to you every day. Thank you for the opportunity to let us serve your financial needs.


Use your Star One Visa card for a chance to win the Ultimate Super Bowl LIII Fan Experience

Use your Star One Visa card between 9/1/18 - 11/15/18 to enter automatically. You could win:

  • Two (2) tickets to Super Bowl LIII
  • Pre-game coin toss experience*
  • A $1,000 shopping spree at the NFL Shop at Super Bowl LIII with an NFL player
  • Air, hotel, and ground transportation in Atlanta, GA

*Subject to change

Learn more


Forbes listed Star One as one of the Top Credit Unions

Forbes published their first Best Banks and Credit Unions in Every State list and included Star One as one of the top credit unions.

The list recognized 145 of the 5,750 credit unions in the United States for member satisfaction, willingness to recommend, trust, terms and conditions, branch services, digital services and financial advice. The list is based on opinion surveys of 25,000 members/customers on their current and former banking relationships.

Learn more about why Star One is one of the best credit unions!

Newsletters in .PDF format only.

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2010

Star One ranked #1 by the Credit Union National Association five years in a row

Once again, the Credit Union National Association (CUNA) honored Star One with the Member Benefits Performance Award for providing the highest direct financial benefits to its members.

CUNA estimated that Star One provides $106,082,423 in direct financial benefits to its members during the twelve months ending June 2018. These benefits are equivalent to $2,187, the highest benefits ever reported, per member household. CUNA also added, since these benefits are calculated as averages, loyal members who use the credit union extensively often receive total financial benefits that are much greater than these averages.

We strive to deliver more valuable services to you every day. Thank you for the opportunity to let us serve your financial needs.

Through consistent hard work and persistent focus on helping members and the communities we serve, Star One has received many prestigious awards over the years. Our awards range from financial safety and soundness to community involvement. By providing sound financial services that improve the lives of our members, working to be a strong corporate citizen and contributing to local organizations, Star One is helping to make Santa Clara County a better place to live, work and play.

Forbes listed Star One as one of the Top Credit Union

Forbes published their first Best Banks and Credit Unions in Every State list and included Star One as one of the top credit unions.

The list recognized 145 of the 5,750 credit unions in the United States for member satisfaction, willingness to recommend, trust, terms and conditions, branch services, digital services and financial advice. The list is based on opinion surveys of 25,000 members/customers on their current and former banking relationships.


Corporate Philanthropists Award 2014-2016

Star One received the 2016 Corporate Philanthropists Award at the Silicon Valley Business Journal’s Corporate Philanthropic Awards dinner in 2017. For the third consecutive year, Star One was recognized as one of the 50 leading supporters of Silicon Valley’s nonprofit organizations.

Gary Rodrigues, President, accepts the 2015 Corporate Philanthropists Award.

Sandra Moix, Vice President Branch Services, accepts the 2014 Corporate Philanthropists Award.

Star One Credit Union is proud to be affiliated with the surrounding community. In addition to providing quality financial products and services to members who live, work or attend school in the area, Star One makes a commitment each year to be a positive force through sponsorships, volunteerism and donations to various programs and organizations.

Star One and its employees directly contribute time, money, and in-kind donations to programs like the Alzheimer's Association, Autism Speaks, Second Harvest Food Bank, Cake4Kids, Family Giving Tree, The Health Trust Meals On Wheels, Hope Services, Lucile Packard Children’s Fund, Marine Toys for Tots Foundation, Silicon Valley Faces, Humane Society Silicon Valley and so much more.


Bauer Financial, Inc.
Star One was recognized by Bauer Financial, Inc. and awarded "Superior," their highest rating, for over 112 consecutive quarters.

The nation's leading independent bank and credit union rating and research firm, has been analyzing and reporting on the financial condition of the nation's banking industry since 1983. Financial institutions cannot pay for ratings, and cannot avoid being evaluated by Bauer Financial, Inc. www.bauerfinancial.com


IDC Financial Publishing, Inc. "Superior"
Star One was awarded the highest financial rating by IDC Financial Publishing, Inc.

IDC ranks credit unions using its proprietary methodology and regulatory reports submitted to the federal government. The "Credit Union Financial Profiles" identifies several financial ratios, assigns a weight factor to each based on its relative importance to the health of the institution, and then combines the overall view into a numeric summary rank. IDC has a remarkable track record of being able to identify deteriorating or improving performance many months, and sometimes years, before it becomes apparent to less-sophisticated ranking companies. www.idcfp.com


Weiss Ratings "Excellent"
Star One received the highest financial rating of A+ by Weiss Ratings.

For more than 20 years, Weiss Ratings has had an unparalleled track record warning of the weaknesses of hundreds of insurance companies and financial institutions that subsequently failed. Weiss Ratings strives for fairness and objectivity in its ratings and analyses, ensuring that each company receives the rating that most accurately depicts its ability to deal with severe economic adversity. Weiss Ratings accepts no payments for its ratings from rated institutions. www.weissratings.com


Visionary Leadership Award
At the 6th Annual Call to Action Conference of the Elder Financial Protection Network (EFPN) held in 2009, Star One Credit Union was conferred the Visionary Leadership Award for its ongoing efforts to protect the aged from financial abuse. Following receipt of the award, Star One's President & CEO Rick Heldebrant noted, "Star One Credit Union remains committed to raising awareness within our community about elder financial abuse. Our commitment to this imperative is especially relevant given the current economic environment. We believe education and awareness leads to prevention and are powerful tools in the fight against this crime. As a Credit Union we value our unique position within the community we serve and take seriously our commitment to educate others on ways to avoid financial exploitation and loss." Star One remains an active supporter of EFPN's dedication to the prevention of elder financial abuse through community education, public awareness campaigns and professional training.


Abby Award
Arts Council Silicon Valley awarded Star One Credit Union an ABBY Award at the 2008 Silicon Valley Arts & Business Awards Luncheon for our Small Business Support.

Star One was nominated by American Musical Theatre, San Jose (AMTSJ) for sustained general operating funds and for fully funding AMTSJ's High School HONORS, the Company's program for training and mentoring young musical theatre performers and technicians.


Operation Care & Comfort
Rick Heldebrant, President and CEO of Star One Credit Union, accepted on behalf of Star One an American Flag that was flown over A1 Faw Palace, Camp Victory, Baghdad, Iraq during "Operation New Dawn" in 2010. The American Flag was given in recognition for Star One's commitment and dedication to the service men & women of United States forces - Iraq. On behalf of the Soldiers, Sailors, Airmen, & Marines they thanked Star One for their continued support of the troops.

Cyber Security Awareness

This workshop will raise member awareness about the importance of personal cyber security while performing various activities on the Internet. Members will learn recent cyber fraud trends and events as well as obtain various tools, resources and best security practices to stay safe online.

October 17, 2018, 6:00p.m. - 7:30p.m.
Blossom Hill branch, San Jose, CA
Register now by email.

October 20, 2018, 10:00a.m. - 11:30a.m.
Administration building, Sunnyvale, CA
Register now by email.

Statement Reminders

Your Star One Statement is now available for online viewing.

  • September 2018 Regular Statement Reminder:
    Star One’s Home Equity Line of Credit offers excellent rates and easy access to the cash you need. Put your built-up equity to work for you with a Star One Home Equity Line of Credit. Then pay down your balance and use it again as needs arise. Visit our website to learn more.
  • September 2018 Visa Statement Reminder:
    Invite your friends and family to join Star One. You’ll both get a bonus and a chance to win a Napa Wine Train Getaway for four when they become a member. Visit our website to learn more.

For security reasons, we do not include links in our Online Statement email reminder. To view your Online Statements, log into Online Banking, then select "Statements" in the main navigation.


Scheduled Maintenance

Online Banking and Touchtone Teller are normally unavailable for short periods of time for end-of-day processing:

  • Daily (less than 30 minutes) beginning at approximately 6:00 pm.
  • Last business day of the month (less than 30 minutes) beginning at approximately 6:00 pm.