Online Banking with Free Checking
Log in to manage your Star One accounts and order checks anywhere you have Internet access.
Use Online Banking to:
- View balances and history of multiple accounts and loans
- Reorder checks
- See check images
- View FICO® scores
- Open checking or certificate accounts
- View and save Online Statements, eNotices, eTax Forms, and eLoan Coupons
- Transfer funds between your Star One accounts and your accounts at other financial institutions
- View your credit cards and rewards points
- Use ezDeposit to scan and deposit checks in real time
- Pay bills with online Bill Pay
- Create balance alerts, personal alerts and other alerts with "Notifications"
- Change passwords
Coming in mid-2018: Star One Together with Zelle®
Watch for Zelle in Digital Banking to send and receive money directly between almost any bank account in the U.S., typically within minutes.*
In the meantime, members may download the Zelle app and enroll their Star One debit card to send and receive money to friends and family using just an email address or U.S. mobile phone number.
*To receive money in minutes, the recipient’s email address or U.S. mobile number must already be enrolled with Zelle.
Zelle is available to almost any bank account in the U.S.
Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Recent updates in Online Banking
Statement balance payoff display—Members can now choose the option to pay off their full Statement Balance. This is now in addition to the options for current balance payoff, minimum payment, and an amount they type in. When they select the Statement Balance option, the $ amount automatically populates in the Amount field.
Membership display re-ordering—Members who have more than one membership can now change the order in which they are laid out in the interface. This is what members see if they have multiple memberships (If only one membership, they do not see this option). Members can access this also by selecting Settings/Membership Details.
Keyboard commands for printing—Now members can use Ctrl-P to print any page in OLB.
Alert settings update—Members can toggle to select which channel they wish to receive their alerts.
Scheduled & Recurring Transfers (SRT) update—Members now have the option to choose to be alerted after an SRT has completed successfully, failed, choose to receive all SRT alerts, or disable the SRT alerts completely.
New link in “Quick Links”—We have added a link titled “Money Management” that points to the Financial Tools interface.
For Quicken and QuickBook users
You need to modify your software settings to ensure the smooth transition of your data. Please use the links below for instructions:
Welcome to the new Digital Banking!
Digital Banking brings the familiar, clean design of our Mobile Banking App to your Online Banking experience in a web browser—all under a single user ID.
It's as easy to use on a small-screen smartphone as on a desktop computer.
Why can’t I log in? And how do I log in?For security reasons, your old username and password did not transfer to the new online banking system. To log into the new system, select the Enroll Now option at the bottom of the login area and create a username and password.
Do I need to use Mobile Banking?No, Mobile Banking is not necessary to enroll in the new Online Banking system.
Why was the conversion done?The conversion was done to improve members’ experience both in Online Banking and Mobile Banking across all types of devices. The new system has a consistent look, feel, and functionality, regardless if you use a PC, laptop, smartphone or tablet and enables you to read pages clearly without having to “zoom in” or enlarge your tablet or mobile screen. Plus, you can now enjoy the same useful features, such as Bill Pay, on any device or PC.
Additionally, by discontinuing our partnership with the previous Online Banking provider, and working with the partner who powered our Mobile Banking platform, we are more prepared to deliver a product that better suits your needs now and in the future. Our current partner has worked with us for over six years, is solely focused on credit unions, and offers an online banking solution that is responsive, scalable, and centered on the user’s experience on all devices.
Can I use the same user name and password that I had before?Yes. During enrollment you will be asked to create your new User ID and Password, which you can make the same as your old login credentials.
Can both owners have the same username and password?No. The new Online Banking requires each owner of the account to have their own login credentials for additional security.
Why can’t I see accounts and loans that I saw before?The new online banking platform is built on newer technology and is much more sophisticated than the old system. It knows if you are not a primary owner, joint owner, or co-borrower on a loan, and those accounts won’t display in the new system. This is standard in the industry.
Did my automatic debits change?No, any pre-authorized automatic debits that you had previously set-up were not affected by the conversion.
Did Bill Pay change?Yes, we changed Bill Pay providers. All of your previously set up billers and recurring payments automatically converted to the new system. However, you must set up your eBills (the electronic version of a bill that is delivered online in the Bill Pay system and replaces the paper invoice that is normally mailed to you) in the new system. Until your biller re-establishes your eBill, you should make manual payments in the system. To re-enroll your eBills, select the “eBill” link under each of your respective billers in the system.
I don’t want eStatements and eNotices. Are they required?No, eStatements and eNotices are not required. However opting in helps you to qualify for Rewards Checking. You may choose to stop receiving eStatements and/or eNotices by clicking on the Statements button, then Actions, then Opt for Paper or Electronic Delivery.