News - Star One Credit Union
For banking by telephone, to find an ATM, or to speak to a Star One phone representative for assistance with this website, please call us at 866-543-5202 or 408-543-5202.
Star One Mobile App

Star One Mobile Banking
It's free and secure to use!

Get the Star One Mobile Banking app for your device.
It's free, intuitive, safe and secure to use!

View
Skip navigation
Routing number: 321177968
In your best interest

News

View our quarterly newsletter, statement reminders, free workshop announcements, and more.

Star One Credit Union's 67th Annual Meeting

Watch the video recording of Star One Credit Union's 67th Annual Meeting, Thursday, February 22, 2024.


April is Youth Month at Star One

Attend one of our webinars or open a Minor Membership for a chance to win an iPad!1

Learn more about Youth Month at Star One.

  • Building Your First Budget

    A smart budget helps you cover your expenses and still buy some of the things you want. Find out how to make and maintain a budget based on your needs.

    Thursday, April 4, 5:00 PM–6:00 PM PT.
    Learn more or register for "Building Your First Budget".

  • College Planning—Learn how to Plan, Prepare, and Pay for College!

    We are excited to have an expert from Student Choice available to offer advice and answer any questions you might have, on topics including: Choosing a College, The College Application & Acceptance Process, Scholarships & Grants, What is FAFSA & Why it's Important, Federal Loans & Other Financial Aid Options.

    Thursday, April 18, 5:00 PM–6:30 PM PT.
    Learn more and register for "College Planning: Paying for College".


How do we provide you with big annual returns?

In this interview, CEO Gary Rodrigues describes Star One's operations philosophy—with the result that Star One has received the Benefits of Membership Award 10 years in a row from CUNA (Credit Union National Association).

Read the full article or use our Savings Calculator to see how much you could save compared to banking at California banks on average.


Flooding assistance

Disaster-assistance loans are available from Star One to help affected members cover losses or expenses incurred due to flooding.


Home Buying: two free webinars

Part 1—Loan and Financing

Join us as we discuss the home buying journey and dive into the mortgage financing process. Take your first steps towards homeownership with topics including credit, down payment requirements, how much you can afford and various financing options.

Wednesday, March 20, 5:00 PM–6:00 PM PT.
Learn more and register for "Home Buying Webinar Part 1".

Part 2—Home Buying Process

Understand the home buying process from start to finish to help you navigate today’s market and eliminate surprises. Local industry experts including a real estate agent, licensed appraiser, and title insurance representative will be in attendance to offer tips and answer any questions.

Thursday, March 21, 5:00 PM–6:00 PM PT.
Learn more and register for "Home Buying Webinar Part 2".


2023 IRS tax forms now available

2023 tax forms are now available for download in Online Banking and Mobile Banking from the eDocuments page (select the "eTax Forms" document type).

For members not enrolled in eNotices for electronic delivery, paper copies have been sent by postal mail.

1099-INTs are not generated for less than $10 dividends earned.

1098 tax forms for mortgage interest are not generated for less than $600 in interest paid. Read our Frequently Asked Questions about 1098 tax forms.


Star One Credit Union Achieves 5-Star "Superior" Rating for 132 Consecutive Quarters

"Receiving the 5-Star rating from BauerFinancial for the 132nd consecutive quarter is a momentous accomplishment for Star One Credit Union. This recognition is a testament to our unwavering dedication to our members and our commitment to maintaining financial strength and stability," stated Gary Rodrigues, president and CEO of Star One Credit Union.

Read the full press release.


Star One Credit Union Introduces New Instant Payment Solution

Star One Credit Union has introduced "Instant Pay"—a new payment solution which allows Star One members to securely send and receive money immediately, utilizing the FedNow℠ Service.

"We recognize that moving money quickly and safely has become a top priority for our members," said Minal Gupta, Star One’s vice president of Remote Services. "We wanted to be among the first financial institutions to go live on the FedNow Service," added Gupta.

Read the full "Star One Credit Union Introduces New Instant Payment Solution" press release.


10 years in a row! Star One ranked #1 by CUNA

Once again, the Credit Union National Association (CUNA) honored Star One with the Benefits of Membership Award for providing the highest direct financial benefits to its members.

CUNA estimated that Star One provides $227,430,929 in direct financial benefits to its members during the twelve months ending September 2023. These benefits are equivalent to $3,888 per member household. CUNA also added, since these benefits are calculated as averages, loyal members who use the credit union extensively often receive total financial benefits that are much greater than these averages.

Download the complete Star One Membership Benefits Report.


Star One's Mortgage Rate Modification Program Highlighted by Wall Street Journal

Star One has been helping members save money for over 20 years through a unique mortgage rate modification program that can easily lower the interest rate on a mortgage loan when interest rates drop.

A recent Wall Street Journal article discusses mortgage loan modification programs at several financial institutions—including the program available to all Star One members for a low fee.

Read the complete Wall Street Journal article.


Newsletters in .PDF format only.

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

Star One ranked #1 by the Credit Union National Association 10 years in a row

Once again, the Credit Union National Association (CUNA) honored Star One with the Benefits of Membership Award for providing the highest direct financial benefits to its members.

CUNA estimated that Star One provides $227,430,929 in direct financial benefits to its members during the twelve months ending September 2023. These benefits are equivalent to $3,888 per member household. CUNA also added, since these benefits are calculated as averages, loyal members who use the credit union extensively often receive total financial benefits that are much greater than these averages.

Download the complete Star One Membership Benefits Report.

Learn more about what makes Star One one of the best credit unions.

Through consistent hard work and persistent focus on helping members and the communities we serve, Star One has received many prestigious awards over the years. Check out our Awards and recognition page.

Our awards range from financial safety and soundness to community involvement. By providing sound financial services that improve the lives of our members, working to be a strong corporate citizen and contributing to local organizations, Star One is helping to make Santa Clara County a better place to live, work and play.

Bankrate recognized Star One as the 9th Best Credit Union

In January 2022, Bankrate published a report that listed Star One as the 9th Best Credit Union in the U.S. (and the 1st in California).

Since 1976, Bankrate has analyzed and scored U.S. credit unions based on a variety of factors, including product selection, interest rate offerings, account fees, mobile and online features and more.

Additional information is available on the Bankrate.com website.

GoBankingRates recognized Star One's "Great Digital Experience"

GoBankingRates lists competitive rates, excellent digital services, and minimal account fees as pros of banking with Star One.

GoBankingRates was founded in 2004 to provide consumers with information about banks and credit unions.

More detailed information about the assessment of Star One is available on the GoBankingRates website.

Silicon Valley Business Journal recognized Star One as 4th Most Efficient Credit Union

On January 25, 2022, a Silicon Valley Business Journal article listed Star One as the 4th "most efficient" credit union in the U.S.

The criteria used to rank the credit unions was member deposit balances per full-time employee.

Corporate Philanthropist 2014-2021

For the seventh consecutive year, Star One was recognized as one of the 50 leading supporters of Silicon Valley's nonprofit organizations at the Silicon Valley Business Journal’s Corporate Philanthropy Awards. The awards were based on 2021 giving and celebrated in 2022. Star One placed 19th out of 50, moving from the 27th spot previously.

Star One also made The San Francisco Business Times Top 100 Corporate Philanthropists list based on contributions to Bay Area charities and organizations in 2021, placing 50th overall.

Star One Credit Union is proud to be affiliated with the surrounding communities. In addition to providing quality financial products and services to members who live, work or attend school in the communities we serve, Star One makes a commitment each year to be a positive force through sponsorships, volunteerism and contributions to various programs and organizations.


Bauer Financial, Inc.
Star One has been awarded "Best of Bauer"—a designation reserved solely for financial institutions that have earned and maintained their highest rating of 5 stars for at least 25 years (100 consecutive quarters). Star One has earned and maintained a 5-star rating for 132 consecutive quarters.

The nation's leading independent bank and credit union rating and research firm, has been analyzing and reporting on the financial condition of the nation's banking industry since 1983. Financial institutions cannot pay for ratings, and cannot avoid being evaluated by Bauer Financial, Inc. www.bauerfinancial.com


Visionary Leadership Award
At the 6th Annual Call to Action Conference of the Elder Financial Protection Network (EFPN) held in 2009, Star One Credit Union was conferred the Visionary Leadership Award for its ongoing efforts to protect the aged from financial abuse. Following receipt of the award, Star One's President & CEO Rick Heldebrant noted, "Star One Credit Union remains committed to raising awareness within our community about elder financial abuse. Our commitment to this imperative is especially relevant given the current economic environment. We believe education and awareness leads to prevention and are powerful tools in the fight against this crime. As a Credit Union we value our unique position within the community we serve and take seriously our commitment to educate others on ways to avoid financial exploitation and loss." Star One remains an active supporter of EFPN's dedication to the prevention of elder financial abuse through community education, public awareness campaigns and professional training.


Abby Award
Arts Council Silicon Valley awarded Star One Credit Union an ABBY Award at the 2008 Silicon Valley Arts & Business Awards Luncheon for our Small Business Support.

Star One was nominated by American Musical Theatre, San Jose (AMTSJ) for sustained general operating funds and for fully funding AMTSJ's High School HONORS, the Company's program for training and mentoring young musical theatre performers and technicians.

Member Benefits Webinar

Make the most of your membership!

In this brief recorded presentation, you'll learn how to use Online Banking effectively, discover exclusive product benefits, best practices for protecting against fraud, and how to find support.

View the "Member Benefits Webinar."


Upcoming Webinars

Home Buying, Part 1—Loan and Financing

Join us as we discuss the home buying journey and dive into the mortgage financing process. Take your first steps towards homeownership with topics including credit, down payment requirements, how much you can afford and various financing options.

Wednesday, March 20, 5:00 PM–6:00 PM PT
Register now for "Home Buying Webinar Part 1."

Home Buying, Part 2—Home Buying Process

Understand the home buying process from start to finish to help you navigate today's market and eliminate surprises. Local industry experts including a real estate agent, licensed appraiser, and title insurance representative will be in attendance to offer tips and answer any questions.

Thursday, March 21, 5:00 PM–6:00 PM PT
Register now for "Home Buying Webinar Part 2."

Building Your First Budget

A smart budget helps you cover your expenses and still buy some of the things you want. Find out how to make and maintain a budget based on your needs.

Thursday, April 4, 5:00 PM–6:00 PM PT.
Register now for "Building Your First Budget".

College Planning: Paying for College

We are excited to have an expert from Student Choice available to offer advice and answer any questions you might have, on topics including: Choosing a College, The College Application & Acceptance Process, Scholarships & Grants, What is FAFSA & Why it's Important, Federal Loans & Other Financial Aid Options.

Thursday, April 18, 5:00 PM–6:30 PM PT.
Register now for "College Planning: Paying for College".

1031 Exchange

Tax-deferred exchanges are an increasingly popular wealth-building tool for Real Estate Investors. Exchanges are also an important tool to help improve your Real Estate Investments. The workshop will cover the basics of exchange steps, benefits to an investor, financial security, converting an investment property to a primary residence, reverse exchanges and more!

Thursday, May 9, 5:00 PM–6:30 PM PT.
Register now for "1031 Exchange".

Ten Steps to Financial Success

We all measure financial success differently, but all paths to get there require discipline and goals. This session teaches participants ways to financial control - including developing a spending plan, creating objectives, weighing insurance needs, and other tools that will help get on the road to personal financial success.

Tuesday, May 21, 5:00 PM–6:00 PM PT.
Register now for "Ten Steps to Financial Success".

Drive Away Happy: Car Buying Decisions

Getting a car can be overwhelming and stressful with all the decisions to make: new or used; buy or lease; zero percent financing or rebate (not to mention what color to pick). Participants will learn tips and tricks to have the best car shopping experience possible, while also making wise financial decisions.

Wednesday, June 5, 5:00 PM–6:15 PM PT.
Register now for "Drive Away Happy: Car Buying Decisions".

The Sandwich Generation

The Sandwich Generation is positioned in the middle. They care for aging parents while supporting their own children. In this workshop, participants will learn how to manage their parents' medical, legal, and financial needs, while ensuring they stay financially prepared for their kids' future.

Thursday, June 20, 5:00 PM–6:00 PM PT.
Register now for "Sandwich Generation".


Recent Webinars

Statement Reminders

Your Star One Statement is now available for online viewing.

  • February 2024 Regular Statement Reminder:
    An IRA offers tax advantages that can help you rev up your retirement savings. Set up a new or fund an existing Star One IRA with a $2500 minimum balance by April 15 and get a $100 bonus. Visit the IRA page on our website to learn more.
  • March 2024 Visa Statement Reminder:
    When you need to make travel arrangements, remember to use your Star One Visa Signature Card. If your travel plans change unexpectedly for a covered reason, you’ll be covered by Visa’s Trip Cancellation and Interruption Protection. Visit the Visa Signature Rewards Cards page on our website to learn more.

For security reasons, we do not include links in our Online Statement email reminder. To view your Online Statements, log into Online Banking, then select "Statements" in the main navigation.


Scheduled Maintenance

Online Banking and Touchtone Teller are normally unavailable for short periods of time for end-of-day processing:

  • Daily (less than 30 minutes) beginning at approximately 6:00 pm.
  • Last business day of the month (less than 30 minutes) beginning at approximately 6:00 pm.