Form Instructions
To submit this form electronically, log into Online Banking and select "Auto or Solar Loan Modification Request" in the "Forms" menu.
Complete, print, sign, and fax this form to Consumer Loan Services at (408) 543-5203 or mail it to:
Star One Credit Union
Consumer Loan Services
P.O. Box 3643
Sunnyvale CA 94088-3643
Processing of modification requests will take 2-3 business days. After Star One receives your signed modification agreement, your loan account will be updated with the new rate and payment amount.
All modified auto loans will receive the used auto loan rate based on your creditworthiness and credit score on file at Star One at the time of this request. Rates for modified solar loans are also based on creditworthiness and credit score on file. Promotional rates do not apply to loan modifications or refinancing of existing Star one loans.
If necessary, to complete this modification request, I/we authorize Star One Credit Union to order a new credit report. Some restrictions may apply.